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© 2019 Alchemy Skincare

Store Policy

Store Policy

Terms and Conditions of Use

1.       Introduction

1.1    These terms and conditions together with our privacy/cookie policy and our returns policy shall govern your use of our website and of the services provided by our website.

1.2    Please read these terms carefully before accessing or using our website.

1.3    By using our website, you accept these terms and conditions in full; accordingly, if you disagree with these terms and conditions or any part of these terms and conditions, you must not use our website.

1.4    You must be at least 18 years of age to use our website and purchase our products; by using our website and agreeing to these terms and conditions, you warrant and represent to us that you are at least 18 years of age.

1.5    Our website uses cookies; by using our website or agreeing to these terms and conditions, you consent to our use of cookies in accordance with the terms of our privacy/cookies policy.

2.      Credit

2.1    This document was created using a template from SEQ Legal (https://seqlegal.com).

3.      Copyright notice

3.1    Copyright (c) 2019 Alison Reid trading as Alchemy Skincare.

3.2    Subject to the express provisions of these terms and conditions:

(a)     we, together with our licensors, own and control all the copyright and other intellectual property rights in our website and the material on our website; and

(b)     all the copyright and other intellectual property rights in our website and the material on our website are reserved.

4.      Licence to use website

4.1    You may:

(a)      view pages from our website in a web browser;

(b)      download pages from our website for caching in a web browser;

(c)      print pages from our website; and

(d)      use our website services by means of a web browser,

         subject to the other provisions of these terms and conditions.

4.2    Except as expressly permitted by clause 4.1 or the other provisions of these terms and conditions, you must not download any material from our website or save any such material to your computer.

4.3    You may only use our website for your own personal and business purposes, and you must not use our website for any other purposes.

4.4    Except as expressly permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.

4.5     Unless you own or control the relevant rights in the material, you must not:

(a)    republish material from our website (including republication on another website);

(b)    sell, rent or sub-license material from our website;

(c)    show any material from our website in public;

(d)    exploit material from our website for a commercial purpose; or

(e)    redistribute material from our website.

4.6    Notwithstanding clause 4.5, you may redistribute our newsletter in written or electronic form to any person.

4.7    Anyone wishing to place a link to the website on other sites may link to the home page of the website (www.alchemyskincare.com) without our prior permission.  Other linking to the website requires our express written consent.

4.8    We reserve the right to restrict access to areas of our website, or indeed our whole website, at our discretion; you must not circumvent or bypass, or attempt to circumvent or bypass, any access restriction measures on our website.

5.      Acceptable use

5.1    You must not:

(a)    use our website in any way or take any action that causes, or may cause, damage to the website or impairment of the performance, availability or accessibility of the website;

(b)    use our website in any way that is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity;

(c)      use our website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software;

(d)      conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to our website without our express written consent;

(e)      access or otherwise interact with our website using any robot, spider or other automated means except for the purpose of search engine indexing; or

(f)    use data collected from our website for any direct marketing activity (including without limitation email marketing, SMS marketing, telemarketing and direct mailing).

5.2    You must not use data collected from our website to contact individuals, companies or other persons or entities.

5.3    You must ensure that all the information you supply to us through our website, or in relation to our website, is true, accurate, current, complete and is not misleading.

6.       Orders

6.1     All orders are subject to acceptance and availability. If the products ordered are not available, you will be notified by e-mail (or by other means if no e-mail address has been provided) and you will have the option either to wait until the product is available from stock or to cancel your order.

6.2    Any orders placed by you will be treated as an offer to purchase the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automated acknowledgment of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the website. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the products to you or commence the services, whichever is the later.

6.3    We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be liable for any loss you may suffer if a third party procures unauthorised access to any data provided by you when accessing or ordering from the website.

6.4    The products sold on the website are not for re-sale or distribution and we reserve the right to limit the purchase of any product. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in breach of this provision.

6.5    You will assume the risk for the products once they have been delivered to the delivery address which you specified when ordering the products. We accept no liability where you provide an incorrect delivery address or where you fail to collect the products from the delivery address which you specified.

7.      Returns

7.1    Where you have purchased the products or services as a consumer (i.e. for private use as opposed to business use), please note that you are entitled to cancel any contract completed with us within 14 days from the day on which you acquire physical possession of the products provided that the products are unopened and unused and in their original packaging.

7.2    You are further entitled to return products which were damaged, defective or incorrect at the point you acquired physical possession of the products within 30 days of your receipt of the products.   

If you wish to cancel a contract pursuant to this clause, then please see our Returns Policy for further details.

To review our Returns Policy, please click here.

8.     Price and Payment

8.1    All prices shown are inclusive of VAT (only where applicable) at the current rates and are correct at the time of entering the information onto the system. We reserve the right, however, to change prices at any time without notice to you.

8.2    Payment can be made by any major credit or debit card or via your PayPal account.

8.3    Payment will be debited and cleared from your account before the dispatch of your products or provision of the service to you.

8.4    In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order in accordance with clause 6, we are not required to sell the products to you at the price shown. If we discover an error in the price of the products that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the products, you will receive a full refund.

8.5    You confirm that the credit, debit card or PayPal account that is being used is yours. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to or does not, for any reason, authorise payment to us we will not be liable to you for any delay or non-delivery.

8.6    We reserve the right to reject or cancel any orders which do not comply with these terms even if your credit or debit card has been charged.

9.       Limited warranties

9.1    We do not warrant or represent:

(a)    the completeness or accuracy of the information published on our website;

(b)    that the material on the website is up to date;

(c)    that the website or any service on the website will remain available;

(d)    that any products purchased using our website will meet with your own personal requirements.

The information on our website is for general information only and you are required to ensure that any products, services or information available through our website meet with your own specific requirements before using our website services.

9.2    We reserve the right to discontinue or alter any or all of our website services in any way and to stop publishing our website, at any time in our sole discretion without notice or explanation; and save to the extent expressly provided otherwise in these terms and conditions, you or any third party will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.

9.3    To the maximum extent permitted by applicable law and subject to clause 10.1, we exclude all representations and warranties relating to our website, the use of our website and the products available through our website.

10.    Limitations and exclusions of liability

10.1  Nothing in these terms and conditions will:

(a)    limit or exclude any liability for death or personal injury resulting from negligence;

(b)    limit or exclude any liability for fraud or fraudulent misrepresentation;

(c)    limit any liabilities in any way that is not permitted under applicable law; or

(d)    exclude any liabilities that may not be excluded under applicable law.

10.2  The limitations and exclusions of liability set out in this clause 10 and elsewhere in these terms and conditions:

(a)    are subject to clause 10.1; and

(b)    govern all liabilities arising under these terms and conditions or relating to the subject matter of these terms and conditions, including liabilities arising in contract, in delict/tort (including negligence) and for breach of statutory duty, except to the extent expressly provided otherwise in these terms and conditions.

10.3  To the extent that our website and the information and services on our website are provided free of charge, we will not be liable for any loss or damage of any nature.

10.4  We will not be liable to you in respect of any losses arising out of any event or events beyond our reasonable control.

10.5  We will not be liable to you in respect of any business losses, including (without limitation) loss of or damage to profits, income, revenue, use, production, anticipated savings, business, contracts, commercial opportunities or goodwill.

10.6  We will not be liable to you in respect of any loss or corruption of any data, database or software.

10.7  We will not be liable to you in respect of any special, indirect or consequential loss or damage.

11.    Breaches of these terms and conditions

11.1  Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:

(a)    send you one or more formal warnings;

(b)    temporarily suspend your access to our website;

(c)    permanently prohibit you from accessing our website;

(d)    block computers using your IP address from accessing our website;

(e)    contact any or all of your internet service providers and request that they block your access to our website; and/or

(f)    commence legal action against you, whether for breach of contract or otherwise.

11.2  Where we suspend or prohibit or block your access to our website or a part of our website, you must not take any action to circumvent such suspension or prohibition or blocking (including without limitation creating and/or using a different account).

12.    Variation

12.1  We may revise these terms and conditions from time to time.

12.2  The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have to be notified of, or to consent to, revisions of these terms and conditions.

12.3  It is your responsibility to check this page periodically for revisions to our terms and conditions. Your continued use the website following the posting of any revisions constitutes acceptance of those revisions.

12.4  If the revisions apply to an order placed using our website and which has not yet been fulfilled by us, we will notify you directly of these changes and offer you the opportunity to cancel the contract in respect of any products not yet received by you.

13.    Personal Information

Your submission of personal information through the website is governed by our privacy and cookie policy, the terms of which are deemed to be incorporated herein.  To view our privacy and cookie policy, please click here

14.    Third Party Links

The website may include links to other websites or material which is beyond our control. We will not be liable, whether directly or indirectly, for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources.

15.    Indemnity

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, harmless immediately on demand, from and against all claims, losses, costs and expenses, including reasonable legal fees, arising out of any breach of these terms and conditions by you, or any other liabilities arising out of your use of the website or any other person accessing the website using your personal information.

16      Assignment

16.1  You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.

16.2  You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.

17.    Severability

17.1  If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.

17.2  If any unlawful and/or unenforceable provision of these terms and conditions would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.

18.    Third party rights

18.1  A contract under these terms and conditions is for our benefit and your benefit, and is not intended to benefit or be enforceable by any third party.

18.2  The exercise of the parties' rights under a contract under these terms and conditions is not subject to the consent of any third party.

19.    Entire agreement

        Subject to clause 10.1, these terms and conditions, together with our privacy and cookies policy and our returns policy shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.

20.    Law and jurisdiction

20.1  These terms and conditions shall be governed by and construed in accordance with Scots law.

20.2  Any disputes relating to these terms and conditions shall be subject to the non-exclusive jurisdiction of the courts of Scotland.

21.    Our details

21.1  This website is owned and operated by Alison Reid, trading as Alchemy Skincare.

21.2  Our principal place of business is at 17A Southside Road, Inverness, Inverness-shire, IV2 3BG.

21.3  You can contact us by post, to the postal address given above, by using our website contact form or by email, using info@alchemyskincare.co.uk.

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